PRIVACY
POLICY

Westland Distillery knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. 

 

Our Privacy Policy describes how we collect, use and protect personal data (i.e. any information relating to an identified or identifiable person, referred to as a "Data Subject") on the website (https://shop.westlanddistillery.com/) and in the context of the services provided by Westland Distillery (collectively, the "Services") for its trademark “Westland”. This Policy and the Cookies Policy (Section 6) cover all users, including those who use the website and the Services without being registered or subscribing to a specific service (hereinafter collectively, the "Users" or “You”). 

 

This website is operated by Westland Distillery, located at 2931 1st Ave S, Seattle, WA 98134, which is an entity of the Rémy Cointreau Group. For the purpose of the website Privacy Policy, Westland Distillery is designated by its trademark Westland or by “We”.

 

This privacy policy lets you know what information we collect, how we may from time to time share that information, and your choices regarding the sharing of your information.

 

PRIVACY POLICY CONTENTS

  1. Our Privacy Commitment to Our Customers

  2. Acceptance of and Changes to this Privacy Statement

  3. Information Collection and Use

  4. Legal Basis and Purpose of Data Processing

  5. Cookies & Clickstream Technology

  6. Your Rights

  7. Security of Your Personal Information

  8. Disclosure of Personal Information

  9. Data Retention

  10. Children’s and Minor’s Privacy

  11. California Privacy Rights 

 

OUR PRIVACY COMMITMENT TO OUR CUSTOMERS

We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

We follow these privacy principles in connection with the collection, use, security and sharing of customer information:

  • CHOICE. When we contact you for marketing purposes, we will let you know how to remove your name from future marketing efforts.

  • SECURITY. We will use reasonable security measures to protect the personal information we receive from you. 

 

ACCEPTANCE OF AND CHANGES TO THIS PRIVACY STATEMENT

As Westland continues to improve the services, products and the features we provide via the westlanddistillery.com website, our privacy policy is subject to change. Please note that we may amend this policy at any time by posting the amended policy in this Privacy Policy section of the westlanddistillery.com website.

By using the westlanddistillery.com website and services, you signify and confirm your acceptance of this Privacy Statement. If you do not agree or are not comfortable with any policy described in this Privacy Statement, your only remedy is to discontinue use of the westlanddistillery.com website. We expressly reserve the right to modify this Privacy Statement at any time. Your continued use of any portion of the westlanddistillery.com website following notification or posting of such changes, will constitute your acceptance of those changes. If you have questions or concerns about our specific policies, please send an e-mail to info@westlanddistillery.com. 

 

INFORMATION COLLECTION AND USE

Westland is the sole owner of the information collected on this site. We collect, use and disclose your Personal Information (including individuals associated with you, all of whom are referred to as “you” in this Privacy Policy) in its normal course of business for the following purposes:

 

·     Data relating to your identity and contact details (title, surname, first name, email address, telephone number, age, country of residence) where you choose to provide them, for example to create an online account, subscribe to our newsletter, to participate in an event or in a contest, to make a purchase and where applicable, as well as any other information you may disclose when contacting us or registering to Westland services;

 

·     Data relating to your social networks (account username, comments, etc) when interacting with Westland on social networks. 

 

·     Marketing data relating to your preferences and interests including your browsing habits, notification preferences (email/phone) and other information that you might share with us, to carry out loyalty and prospecting actions or any requests made to our customer service department; 

 

·     Data relating to your orders and purchases such as product categories, quantity, price, billing and delivery addresses;

 

·     Transaction data such as payment information and credit/debit card information that is transmitted directly to third parties who process your requests; 

 

·     IP address, cookies, trackers, and similar techniques to analyse how you use our Services and how we provide certain features to you. For more information on how we use cookies, please see our Section 5.

 

Third Party Services: 

·     The Services may be associated with websites published by third party companies not affiliated with Westland. Our payment operators are responsible for the processing of personal data collected and processed in the context of fraud detection and payment transactions;

·     Links to social networks may be associated with website. 

 

These links to other websites should not be considered as navigation tracking and Westland declines any responsibility concerning the personal data protection practices implemented by these third-party companies, each of which acts as a separate data controller of your personal data on their own perimeter. Once you leave the website or click on the logo/link to one of these website/social networks, it is your responsibility to check the privacy policy applicable to that other website/application.  

 

The Personal Data we necessarily need for the purposes described below are indicated (most of the time by an asterisk) on the various pages of the website. Without this mandatory data, we will not be able to respond to your requests and/or provide you with the requested services.  The other personal data are purely optional and are intended to get to know you better and to offer you better services.

 

We will not sell, share or rent this information to others in any way that varies from what is disclosed in this statement. Westland collects information from our users at several different areas on our site. You may receive information regarding new features, services and special offers we think you will find valuable. If you wish to access, update or delete the information that you have previously provided to us and are unable to do so via the site, please contact us by e-mail at info@westlanddistillery.com. 

 

LEGAL BASIS AND PURPOSES OF DATA PROCESSING

We use and process Personal Data about you for the purposes described below:

 

·     To check that you meet the minimum legal age requirements for the products or services requested (legal obligation);

·     To supply the products or services requested (legitimate interest and/or performance of a contract);

·     To manage your participation to events or contests (legitimate interest and/or performance of a contract);

·     To respond to your requests, comments and complaints (legitimate interest);

·     To understand your interests and your preferences in order to personalize your experience and to tailor our marketing activities to your needs (legitimate interest) ;

·     To send commercial communications about products and services that may be of interest to you, provided that you have given your prior consent or ordered a    similar product or service from the website (legitimate interest or consent);

·     To carry out analysis of statistics concerning our marketing campaigns and the activity of the website (legitimate interest or consent);

·     To manage the security of the website and protect it from fraud, theft or any other illegal activity that may affect our services (legitimate interest);

·     To improve our website and provide you with technical support (legitimate interest);

·     To comply with our legal obligations (legal obligation);

We undertake not to process your Personal Data in a way that would defeat the purpose for which it was collected and to collect only the Personal Data that is necessary for the purposes stated. 

 

COOKIES & CLICKSTREAM TECHNOLOGY

 

As you navigate the site, we may also collect information through the use of commonly used information-gathering tools, such as cookies and web beacons (collectively “Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Site (such as the web pages viewed, and the links clicked).

 

Cookies

Like many companies, we may use cookies on this Site. Cookies are pieces of information shared between your web browser and a website. Use of cookies enables a faster and easier experience for the user. A cookie cannot read data off your computer's hard drive.

There are different kinds of cookies with different functions:

(i) Session cookies: these are only stored on your computer during your web session. They are automatically deleted when the browser is closed. They usually store an anonymous session ID allowing you to browse a website without having to log in to each page. They do not collect any information from your computer.

(ii) Persistent cookies: a persistent cookie is one stored as a file on your computer, and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.

(iii) First-party cookies: the function of this type of cookie is to retain your preferences for a particular website for the entity that owns that website. They are stored and sent between Westland’s servers and your computer’s hard drive. They are not used for anything other than for personalization as set by you. These cookies may be either Session or Persistent cookies.

(iv) Third-party cookies: the function of this type of cookie is to retain your interaction with a particular website for an entity that does not own that website. They are stored and sent between the Third-party’s server and your computer’s hard drive. These cookies are usually Persistent cookies.

We do use third-party cookies on our Sites, as well as third party provided web beacons (please see the section on Web Beacons below). These cookies are used by us and our marketing partners to better understand your preferences, purchases and/or to tailor your experience on the site to your interests.

More specifically, this Site uses Google Analytics and other similar services, which are web analytics service provided by Google, Inc. and other third party companies. These services use cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by these vendors on servers in the United States. These vendors will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage for Westland and its marketing affiliates. These vendors may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. These vendors will not associate your IP address with any other data held by them. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google and Westland in the manner and for the purposes set out above. 

 

Along with the above noted uses, we use cookies for the following purposes:

 

Where strictly necessary

These cookies are purely technical and strictly necessary for the proper functioning of the website, so they are not subject to your consent and cannot be disabled in our systems. They are generally set as a response to actions you have taken that constitute a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or be informed of the existence of these cookies, but some parts of the website may be affected. These cookies do not store any personal data.

Cookies adapted to your needs and subject to your consent:

 

Performance

These cookies collect information about how visitors use a Site, for instance which pages visitors go to most often, and if they get error messages from web pages. They also allow us to record and count the number of visitors to the Site, all of which enables us to see how visitors use the Site in order to improve the way that our Site works. These cookies do not collect information that identifies a person, as all information these cookies collect is anonymous and is used to improve how our Site works.

 

Functionality

These cookies allow our Site to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. For instance, the Site needs to remember your log in details, so that you do not have to repeatedly sign in to your account when using a particular device to access our Site. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you may be able to customize from time to time. The information these cookies collect is usually anonymized. They do not gather any information about you that could be used for advertising or remember where you have been on the internet.

For information on all of these categories of cookies, and for more information generally on cookies please refer to aboutcookies.org. Please consult your web browser's ‘Help’ documentation or visit aboutcookies.org. for more information about how to turn cookies on and off for your browser.

 

IP Addresses

When you visit our Sites, Westland collects your Internet Protocol (“IP”) addresses to track and aggregate non-Personal Information. For example, Westland uses IP addresses to monitor the regions from which users navigate the Sites. IP addresses will be stored in such a way so that you cannot be identified from the IP address. We do this for both your convenience, as well as for legal compliance reasons.

 

Consent Management

When you first visit our website, you will be asked to accept or decline the use of certain cookies. You can change your choices at any time.

Managing cookies in your browser

Without your explicit consent, no cookies are deposited on your device. Thus, the refusal to deposit cookies is set by default. 

When you make a choice (acceptance or refusal to deposit all or part of the data), we keep your choice for a period of 6 months from the date of collection. 

In order to manage your cookie expectations as precisely as possible, you can also change the settings of your web browser. Below you will find links to support pages for disabling cookies on the most commonly used browsers:

 

If you refuse to accept cookies that are strictly necessary for the website to function, or if you delete the cookies stored on your terminal, you will no longer be able to benefit from a certain number of functions that are nevertheless necessary to use the website. This would be the case if you attempted to access our content or services that require you to be identified. This would also be the case if we - or our service providers - were unable to recognize, for technical accounting purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet. 

Where applicable, we decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility for us to record or consult the cookies necessary for their functioning and which you would have refused or deleted. 

 

Duration of data retention

Cookies are stored on your terminal for as long as is necessary to achieve the purposes pursued, as described above. In particular:

  • Cookies, which may or may not require your consent, are stored on your device for a maximum of 13 months after they are created.

  • The information collected via cookies is kept for 25 months from the date of their creation on your terminal.

  • Your choice, consent and/or refusal, regarding cookies is retained for a period of 6 months (after this period we will ask you again to choose how you wish to manage your cookies on our website).

 

 

YOUR RIGHTS

In accordance with the Applicable Law, you have the rights of access, rectification, erasure, restriction of processing, objection, portability of your personal data we hold about you to the extent applicable, unless we can demonstrate a compelling legitimate reason for retaining your Personal Data.

 

When the Processing is based on your consent, you have the right to withdraw your consent at any time.

 

You can ask us to stop sending you information regarding our offers, news and events at any time by using the unsubscribe link in every email we send you.

In addition, you have the right to lodge a complaint with your local data protection authority, the Office of Privacy and Data Protection (OPDP).

               

You can exercise your rights by using your account settings or by writing to us at: info@westlanddistillery.com. 

 

Please bear in mind that if we feel that your request is vague, we may discuss with you to better understand the reason for your request and ask you to prove your identity (e.g. by asking you to produce identification). We need to ensure that your request does not infringe any third-party rights.

 

UPDATING YOUR PERSONAL INFORMATION

Westland wants your personal information to be accurate and complete. We provide different methods for you to update your personal information. To update your name, address, phone number and/or e-mail information, please contact us as follows: 

PHONE: +1 (206) 767-7250

E-MAIL: info@westlanddistillery.com

MAIL: 2931 1st Ave S, Seattle, WA 98134

Attention: Customer Service

If you send an e-mail or letter request, please be sure to include your current information and the requested changes.

 

E-MAIL & ACCOUNT REGISTRATION

During registration on the Web site, we collect an e-mail address to communicate with you about your transaction. We use this e-mail address to contact you if there are any issues and to notify you about the status of your order. If you do not want this retained for future promotional e-mail inclusion, you may opt-out any time by contacting us.

If a user wishes to subscribe to our e-mails, we ask for contact information such as name and e-mail address. We may use your personal information for purposes of sending you promotional materials and for other reason. For example, we may use your information to send you administrative communications about any account you may have with us or about future changes to this Privacy Policy. If at any time you should wish to unsubscribe, please click on the “unsubscribe” link in any e-mail from us or send an e-mail to info@Westlanddistillery.com.

When you register as a member of the Westland website or sign up to receive our e-mail offers, we collect information that helps us identify you. The more information you provide, the better we can customize our services and your experience to suit your needs and preferences.

 

SECURITY OF YOUR PERSONAL INFORMATION

Whether you are shopping online, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Westland cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

 

Data is processed both manually and electronically and is protected by appropriate security measures. We will provide an adequate level of protection for your data and ensure that appropriate technical and organizational security measures are in place to protect your data against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access and against all other forms of unlawful processing.

 

On a secure page such as our order form, the lock icon on your Web browser switches to locked, as opposed to unlocked mode, and back to open mode when you are just browsing.

When you create an account on Westlanddistillery.com you are required to establish a password. To maximize your level of protection, you should choose at least 6-20 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. You have the ability to purchase on our site without creating an account; however, you will need to reenter your personal information each time you use our site in order to make a purchase.

 

The same level of protection is contractually imposed by Westland on all its subcontractors. Any employee of Westland who, in the course of his or her duties, may have access to your personal data undertakes to hold it in strict confidence. However, as the Internet is not completely secure, we cannot guarantee that your personal information stored or sent will be completely safe. We encourage you to exercise caution when using the Internet to access our website.

 

DISCLOSURE OF PERSONAL INFORMATION

We do not disclose any Personal Information about you to any third parties except as stated in this Privacy Policy, as otherwise permitted by law, or authorized by you.

 

Remy Cointreau Group

Your personal information can be shared with the other entities of the Rémy Cointreau Group after obtaining your consent or for internal administrative purposes;

 

Purchasing

Third parties to whom we disclose information are required by law and contractual undertakings to keep your Personal Information confidential and secure, and to use and disclose it for purposes that a reasonable person would consider appropriate in the circumstances, in compliance with all applicable legislation, which purposes are as follows:

For legal, claims settlement and valuation services;

To process transactions through data processing service providers;

If the information is a credit card number and related information, to process credit card payments—through third party payment processing, clearing and settlement systems in association with various banks; and

If these third parties wish to use your Personal Information for any other purpose, they will have a legal obligation to notify you of this and, where required, to obtain your consent. Contact us at info@Westlanddistillery.com for more information on these third parties.

 

Service Providers

We use third-party service providers to enhance your shopping experience on our Web site, as well as to run our activities including, but not limited to, providing shipping services, advertising partners, marketing and advertising agencies, external advisors (lawyers, accountants, auditors etc…). These companies may use information (not including your name, address, e-mail address or telephone number). Because service providers we use may be located in the United States, your Personal Information may be processed and stored inside the United States; and the U.S. government, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your Personal Information under US laws.

 

Business Transactions

As we continue to develop our business, we might sell or buy assets. In such transactions, user information, including Personal Information, generally is one of the transferred business assets. Also, if either Westland itself or substantially all of Westland assets were acquired, your Personal Information may be one of the transferred assets. Therefore, we may disclose and/or transfer your Personal Information to a third party purchaser in these circumstances

 

Other Legally Required Disclosures

Westland preserves the right to disclose without your prior permission any Personal Information about you or your use of this Site if Westland has a good faith belief that such action is necessary to: (a) protect and defend the rights, property or safety of Westland, employees, other users of this Site, or the public; (b) enforce the terms and conditions that apply to use of this Site; (c) as required by a legally valid request from a competent governmental authority; or (d) respond to claims that any content violates the rights of third-parties. We may also disclose Personal Information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request

 

In this Privacy Policy, the purposes identified above and in “Collection, Use and Disclosure of Personal Information” will be referred to as the “Identified Purposes.”

 

INFORMATION FROM THIRD PARTIES

Westland obtains consumer information from third party providers in order to improve the accuracy of our customer database, increase our understanding of our customers or to identify potential customers. For example, we may get updated addresses from the National Change of Address (NCOA) service to ensure we have the correct contact information for our customers.

The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure. We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address or other personally identifiable information. 

 

DATA RETENTION

Your Data will be retained, in a form that allows you to be identified, only for as long as is necessary for the purposes described in this Privacy Policy, or for as long as is necessary to comply with any legal obligation. Please note that the length of time required by law to retain data may vary from country to country.

 

For example: 

 

·     The data of prospects will be kept for a period of 3 years after the collection of the data or the last contact. After this period, the data will be deleted or anonymized.

·     In the event that Westland is required to fulfill a legal obligation, your data will be processed for the time necessary to fulfill this obligation and as provided by law;

 

If you request to unsubscribe, your Personal Data will be destroyed within a maximum of 30 days.

 

CHILDREN’S AND MINOR’S PRIVACY

The Westlanddistillery.com site is intended for adults 21 years of age and older. We do not knowingly collect personal information from minors under the age of 21. However, if the parent or guardian of a child or minor under 21 believes that the child or minor has provided us with personally identifiable information, the parent or guardian of that child should contact us immediately at info@westlanddistillery.com if they want this information deleted from our files. 

 

CALIFORNIA PRIVACY RIGHTS

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

To request a copy of the information disclosure provided by Westland pursuant to Section 1798.83 of the California Civil Code, please contact info@westlanddistillery.com.

 

 

CONTACT US

If you have questions about our privacy policy, or wish to exercise your rights, please feel free to contact us in the following ways: 

Phone: +1 (206) 767-7250

Email:  info@westlanddistillery.com